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Clarifications and Terms

Key points to avoid misinterpretations about our services and content.

01

Are the results guaranteed?

We do not offer guarantees of positioning or traffic. Each project depends on external factors such as competition, algorithm changes, and the quality of existing content. Our work focuses on applying proven best practices, not on promising specific figures.

scope of service
02

What does a technical audit include?

The audit covers loading speed, link structure, indexing, structured data, and basic security. It does not include content writing or graphic design. The report is delivered with priorities ordered by impact and estimated effort.

service definition
03

Do you work with any CMS?

Yes, but the level of integration varies. On proprietary or highly customized platforms, additional development may be necessary, which is budgeted separately. We prefer standard environments like WordPress, Shopify, or static sites.

technical compatibility
04

Are the deadlines exact?

Deadlines are estimated based on the information available at the start. Any change in scope, delay in client deliveries, or technical issue may modify them. We notify in advance if a significant deviation occurs.

planning
05

Is confidential data shared?

We do not disclose internal project information or client data. We sign confidentiality agreements if necessary. Aggregated and anonymized metrics may be used as reference in case studies, always with explicit permission.

privacy and confidentiality
06

What if I am not satisfied with the result?

We review the deliverables according to the criteria agreed upon at the start. If there are deviations from what was agreed, we correct them at no additional cost. We do not offer refunds for changes of opinion or for expectations not reflected in the initial briefing.

revision policy

Direct contact

We are based in Seville. We prefer email for detailed inquiries, but the phone works for urgent matters.

Address
Carrer Manzano, 9, Ático 1º
Hours

Monday to Friday from 9:00 AM to 6:00 PM. Saturdays by appointment only.

Phone +34 955 915798
Email info@grittyweb.com

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